Privacy Policy

Our Commitment to Your Privacy

Lotus Medical Career College (LMCC) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit application forms, enroll in programs, communicate with us by phone or email, and opt in to receive text messages (SMS) from LMCC.

Scope of This Policy

This Privacy Policy applies to:

• Our website (lmccpomona.com)
• Our physical campus at 1460 E Holt Ave, Suite 176A, Pomona, CA 91767
• Information you provide through online application forms and inquiry pages
• Phone and email communications
• Text messages (SMS) you opt in to receive from LMCC
• Other interactions with LMCC staff, students, and resources

This policy does not apply to:

• Third-party websites linked from our site (we are not responsible for their privacy practices)
• Third-party service providers' independent privacy practices
• Information collected by other educational institutions or organizations

What Information We Collect

Information You Provide Directly

On Application & Inquiry Forms:

• Name, date of birth, address, phone number, email address
• Educational background and prior training
• Program of interest
• Financial and employment information
• Emergency contact information
• Military service status
• Disability/accommodation requests
• Any information you voluntarily provide in text fields or comments

During Enrollment & Registration:

• Student identification number
• Enrollment date and program details
• Academic progress and grades
• Attendance records
• Clinical placement information
• Financial aid applications and awards
• Payment information (credit card, ACH details)
• Verification of citizenship and legal status (for employment authorization)

If You Opt In to SMS/Text Messages:

• Your mobile phone number
• Your name and student ID (if applicable)
• The date and time you opted in
• The content of text messages sent to and from you
• Delivery status and carrier information

Information Collected Automatically

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website or search query
• Cookies and tracking technologies

How We Use Your Information

Educational & Administrative

• Processing applications and enrollment
• Administering academic programs, courses, and clinical training
• Assigning grades, tracking attendance, and monitoring progress
• Scheduling classes, clinical rotations, and exams
• Sending official notifications about registration, deadlines, grades
• Managing student records and educational files

SMS/Text Message Communications (If You Opt In)

• Sending appointment reminders and class schedule changes
• Notifying about clinical rotation assignments
• Confirming payment receipts and financial aid status
• Reminding about upcoming deadlines

Who We Share Your Information With

Service Providers

• Student Information System (SIS): Platform for enrollment, grades, attendance
• Payment Processors: Credit card processing, ACH banking services
• Financial Aid Providers: Cal Grant, WIOA/ITA, other state/federal aid programs
• Texting Platform: Service provider for sending SMS messages
• Clinical Placement Coordinators: Healthcare facilities for clinical rotations

Government & Regulatory Agencies

• U.S. Department of Education: Title IV aid compliance reporting
• California Department of Public Health (CDPH): Healthcare training verification
• Bureau for Private Postsecondary Education (BPPE): School performance data
• California Employment Development Department (EDD): WIOA enrollment and outcomes

What We Do NOT Do With Your Information

SMS/Text Message Communications

Opt-Out (Stop Receiving Texts)

You may unsubscribe from SMS at any time by:

1. Replying "STOP" to any SMS message you receive from LMCC
2. Replying "UNSUBSCRIBE" to opt out
3. Contacting us directly: Call (909) 625-8050 or email enrollment@lmccpomona.com

Data Retention & Deletion

Your Privacy Rights

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the right to:

• Right to Know: Request what personal information LMCC collects, uses, and shares
• Right to Delete: Request deletion of personal information
• Right to Correct: Request correction of inaccurate information
• Right to Opt-Out: Decline sale or sharing of personal information (note: LMCC does not sell data)
• Right to Non-Discrimination: LMCC will not discriminate against you for exercising your rights

FERPA Rights

LMCC students have rights under FERPA, including:

• Right to Inspect: Review your education records within 45 days
• Right to Amend: Request corrections to inaccurate records
• Right to Consent: Provide or withhold permission for disclosure
• Right to Complain: File a complaint with the U.S. Department of Education

Contact Us Regarding Privacy

Legal Compliance

LMCC complies with:

• FERPA - Federal law protecting student education records
• CCPA/CPRA - California consumer privacy laws
• TCPA - Federal law regulating text messages
• WIOA Section 188 - Nondiscrimination in workforce programs
• BPPE Regulations - California education standards
• CDPH Requirements - Healthcare training compliance

Lotus Medical Career College is committed to protecting your privacy and complying with applicable privacy laws. This Privacy Policy is effective as of January 1, 2025, and was last updated December 6, 2025.